1. What makes Savvy Collection hair "Virgin"? Our hair is 100% unprocessed human hair sourced from single donors. This means it has never been chemically treated, ensuring the cuticles remains intact and aligned to prevent tangling and shedding.

2. Can I bleach or color my extensions? Yes. Because our Virgin Hair Extensions and Bundle Deals are pure and unprocessed, they can be bleached to #613 or dyed to any custom shade. We recommend professional coloring to maintain the hair's natural strength.

3. How many bundles are included in the Bundle Deals? Our Virgin Hair Bundle Deals are curated in sets of three (e.g., 18, 20, 22 inches) to provide a full, layered, and high-density look. For lengths 24" and longer, we recommend adding a fourth individual bundle for maximum volume.

4. What is the difference between the Satin Bonnet and the Braid Bonnet? The Satin Bonnet is ideal for shorter styles, wigs, or natural hair. The Braid Bonnet features an elongated design specifically to protect long braids, locs, or extra-long extensions without crushing the ends.

5. How do I use the Rose Water and Hair Oil together? For the "Savvy" hydration routine, lightly mist your hair or scalp with the Rose Water to provide moisture, then apply a small amount of Hair Oil to seal that moisture in and add a healthy shine.

6. Is the Beard Care Kit suitable for sensitive skin? Absolutely. Our Beard Wash and Beard Oil are formulated to be gentler than standard hair products, specifically targeting the skin underneath the beard to prevent irritation and "beard-druff."

7. How often should I use the Hydration Kit? We recommend using the Hydration Kit once a week or every two weeks as a deep-conditioning treatment to restore elasticity and moisture to both your natural hair and your extensions.

8. What is your return policy for hair extensions? For hygiene and safety reasons, we only accept returns on products in their original, unopened packaging. Extensions must not be unrolled, brushed, or installed to be eligible for a return.